Guest Relations Executive / Senior Guest Relations Executive

Qualifications/Knowledge/Experience:

• Completed a minimum of 6 months of industrial training.
• Possess a positive personality and exceptional communication skills.
• Currently enrolled in or completed a Hotel Management Program.
• Willingness to travel throughout India.

Additional benefits:

• Provident Fund, and ESIC.
• Performance-linked incentives.
• Company-provided accommodation and food.
• The opportunity to work at our properties located throughout India.

Roles and Responsibilities:

• Welcome and greet guests, providing exceptional customer service throughout their stay.
• Manage check-ins and check-outs, ensuring that all required paperwork is accurately completed.
• Handle phone calls and messages, redirecting calls as necessary.
• Maintain accurate and up-to-date records and files, including documents and spreadsheets.
• Assist with bookkeeping and invoicing.
• Conduct inventory checks when required.
• Provide support in food and beverage service.
• Assume responsibility for the property in the absence of the property manager.
• Order monthly supplies.

Qualifications/Knowledge/Experience:

• Completed a minimum of 6 months of industrial training.
• Possess a positive personality and exceptional communication skills.
• Currently enrolled in or completed a Hotel Management Program.
• Willingness to travel throughout India.